Shipping & Returns

At Inkn8tion, we want your Straight Drop Tattoo Aftercare order to arrive safely and as expected. Please review our shipping and return policies before placing your order.

Order Processing

Straight Drop orders are typically processed within 2–4 business days. Processing time does not include weekends, holidays, or carrier transit time.

During product launches, promotions, or periods of high order volume, processing may take slightly longer.

Shipping

Shipping rates and available delivery options are calculated at checkout.

Once your order has shipped, you will receive tracking information at the email address provided during checkout when tracking is available.

Delivery dates provided by shipping carriers are estimates and are not guaranteed by Inkn8tion.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please contact Inkn8tion as soon as possible if you notice an address error. Once an order has been shipped, we cannot guarantee that the address can be changed or the package redirected.

Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Lost, Stolen or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier.

Inkn8tion will assist when reasonably possible, but we cannot guarantee replacement of packages confirmed as delivered by the carrier.

If your package appears to be lost while in transit, please contact us so we can review the tracking information and determine the appropriate next steps.

Damaged or Incorrect Orders

If your Straight Drop order arrives damaged, defective, leaking, or you receive the wrong item, please contact Inkn8tion within 3 days of delivery.

Please include your order number and clear photographs of the product and shipping packaging so we can review the issue.

Eligible claims may be resolved through a replacement, refund, or other appropriate solution depending on the circumstances.

Warm Weather & Product Softening

Straight Drop is a balm-based product and may soften or partially melt when exposed to high temperatures during shipping.

Temporary softening or melting during transit does not necessarily mean the product is damaged. If this occurs, keep the container upright and allow the product to return to a cooler temperature before use.

If your product arrives with significant leakage, damaged packaging, or another issue that prevents normal use, please contact us within 3 days of delivery with photographs.

Returns & Exchanges

Due to the personal-care nature of Straight Drop Tattoo Aftercare, all sales are final and we do not accept general returns or exchanges.

This policy does not prevent us from addressing products that arrive damaged, defective, incorrect, or otherwise qualify for a refund or replacement under applicable law.

Order Cancellations

If you need to cancel an order, contact Inkn8tion as soon as possible. We will make reasonable efforts to accommodate cancellation requests, but orders cannot be canceled once they have been processed or shipped.

Local Pickup

If local pickup is available at checkout, customers will be notified when their order is ready.

Please wait until you receive confirmation that your order is ready before arriving for pickup.

Contact Us

Questions or problems with a Straight Drop order can be submitted through the Contact Us page on the Inkn8tion website.

Please include your name, order number, and a description of the issue so we can assist you as quickly as possible.

Last Updated: September 27, 2026